Application closing date: Thursday, August 31, 2023
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Air Partner have been offering trusted aviation solutions for 60 years. Adding new divisions to our portfolio all the time and expanding our markets globally, we have just had our most successful year ever, despite the pandemic, especially in the US. Leaders in aviation charter, we are looking for a Freight Charter Account Manager to join our Fort Lauderdale office. If you want to be part of a winning team that offers development and uncapped commission, apply now!
In your role as Account Manager with our US Freight Team, you will support the Air Partner US Freight division in all aspects of the aircraft chartering process, including client prospecting, inquiry management, carrier contact, supplier development, charter flight quoting, bookings, financial reconciliation and CRM management.
You will develop a portfolio of clients, generate new leads and maximize the profitability of each charter flight, by offering competitive, timely and efficient aircraft charter solutions to clients daily, whilst creating value and reducing risk for the Air Partner (AP) company and its stakeholders.
We would ideally like the successful candidate to be based in South Florida, in close proximity to our Fort Lauderdale office, but for candidates with a strong charter background, we can consider remote working from anywhere in the US.
Main Responsibilities include:
Client prospecting / Lead Generation – Contacting prospects and leads directly via phone and email on a continuous basis, to ensure they know the AP Freight team is always available to provide the most competitive cargo charter/part charter & OBC solutions, Worldwide.
Inquiry Management – Intake and process all suitable AP Freight charter requests in an organized fashion, ensuring to note the key aspects of the charter inquiry and to record all data appropriately in the AP D365 Dynamics system.
Charter Quoting – Process, analyze and propose competitive, timely and efficient charter solutions to clients daily which includes:
· Communicating effectively and proactively with aircraft operators to develop the most competitive and suitable charter/part charter solutions to match client’s needs
· Negotiating with aircraft operators to ensure the best possible charter rate
· Evaluating commission levels for each quotation using current market conditions
· Ensuring a timely reply and proposal to all live inquiries to ensure AP Freight charter solutions are a first choice for all clients
· Following up with all proposals to ensure the clients’ needs are addressed with the highest probability of success on all inquiries
Bookings – Book all charter flights in an appropriate manner and in accordance with all AP guidelines and policy:
· Processing bookings internally through AP D365 Dynamics System
· Producing charter agreement documentation according to all AP internal procedures, while creating an advantageous position for AP financially
· Ensuring the execution of both the client and carrier charter agreements in a timely and appropriate fashion
· Confirming all aircraft and carrier standards, documentation and insurances are of acceptable level and accurately recorded in AP D365 Dynamics System
Carrier Contact / Supplier Development – Continuously develop supplier base and carrier selection to ensure a wide selection of charter solutions for all clients and inquiries
What we are looking for:
You will ideally have experience in the air charter industry, but we will also consider candidates with a freight forwarding, airlines, logistics or shipping background. You will also have:
· An ability to generate consistent gross profit for the company
· An ability to communicate clearly and persuasively and to influence others
· Great leadership skills and the ability to build successful relationships with clients, contacts and colleagues
· A positive, upbeat and competitive attitude
· Experience working with a CRM system
· A highly motivated, self-confident individual with an ability to work independently
· Strong listening and problem-solving skills
· Business / commercial acumen and a professional approach to work
· Foreign language abilities (ideally Spanish) preferred
· IT literacy with advanced Microsoft Office Skills
· A flexible approach to work and a willingness to travel (sometimes at short notice)
· A willingness to learn about aviation and the international airfreight industry continuously
· A business administration, management, international business or equivalent 4-year bachelor’s degree preferred
· Previous experience in the airfreight or aircraft charter industry preferred
About Air Partner Group, a Wheels Up Company
Founded in 1961, Air Partner Group is a world-leading international aviation services group providing aircraft charter, aviation safety and security solutions, and managed services to industry, commerce, governments, and private individuals, as well as civil and military organisations.
The Air Partner Group has two divisions: Air Partner Charter and Air Partner Services (previously Safety & Security). Air Partner Charter comprises of group charter, private jets, freight, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Freight charters aircraft of every size to fly almost any cargo anywhere, at any time.
Air Partner Services comprises Baines Simmons, Redline Assured Security Ltd, Kenyon International Emergency Services, and Managed Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response.
Air Partner works with Climate and Development experts Climate Impact Partners, to allow clients to offset carbon emissions in support of projects that not only cut carbon but also alleviate poverty and improve lives.
Air Partner Limited is a Wheels Up company, the leading provider of on-demand private aviation in the U.S. and one of the largest private aviation companies in the world. Wheels Up is headquartered in New York City and operates in 25 locations across three continents and employs 2,700 professionals globally. Air Partner Group is ISO 9001:2015 compliant for commercial airline and private jet solutions worldwide. More information is available on the company's website (www.airpartnergroup.com)
Air Partner is committed to creating a diverse, equitable and inclusive working environment for all employees, we do this via our Environmental, Social and Governance Strategy, our Diversity, Equity & Inclusion forum, and our Recruitment strategy. We encourage applications from all backgrounds and we would love to hear from you.
If you have any issues submitting your application, please instead submit your CV and any supporting information (covering letter, salary expectations, confirmation of your right to work in the relevant country and your current notice period), stating which vacancy you are applying for, directly to ap.careers@airpartner.com